--- title: "Nonprofit Software Development Services | Cyan Orbit" description: "We build donor CRM, recurring donation processing and grant reporting software for nonprofits, integrating with Stripe, Classy and Salesforce." url: https://cyanorbit.com/industries/nonprofit --- 1. [Home](https://cyanorbit.com/) 2. [Industries](https://cyanorbit.com/industries) 3. Nonprofit Industry # Nonprofit Software Development Donor CRM, recurring giving and grant reporting software built for a team that has to do more with a smaller budget than a for-profit peer. [Get a project estimate](https://cyanorbit.com/get-a-quote) [Talk to a developer](https://cyanorbit.com/contact) NDA on request · Free, no-obligation estimate · Reply within one business day NDA before discovery You own the code and IP on payment Code in your repository from day one A working demo every two weeks Senior engineers do the work [How we work](https://cyanorbit.com/process) Nonprofits usually run donor relationships across a patchwork of an email inbox, a spreadsheet and a payment processor's dashboard, none of which talk to each other, which makes it hard to answer a simple question like which recurring donors just had a card decline. Off-the-shelf nonprofit CRMs cover the basics but rarely bend to how a specific organization actually tracks relationships, campaigns and grant deliverables. We build donor CRMs, recurring donation processing with automatic card-failure recovery, and grant management tools that generate the reporting format each funder actually requires instead of a generic export. Volunteer coordination and impact reporting dashboards connect to the same underlying donor and program data, so a program director is not reconciling numbers between three separate tools before a board meeting. The problem ## Where nonprofit software gets hard - ### Donor data is scattered across disconnected tools Email, spreadsheets and a payment processor's dashboard each hold part of the donor relationship, which makes a complete giving history hard to assemble without manual cross-referencing. - ### Recurring donations fail quietly without a recovery process A declined card on a recurring gift often just stops the donation with no follow-up, silently losing a donor who would likely have updated their payment method if asked. - ### Grant reporting requirements differ by funder Each funder wants its own reporting format and cadence, and assembling that by hand from program data every quarter consumes staff time that could go toward the mission itself. - ### Volunteer coordination gets harder to manage by spreadsheet past a certain scale Matching volunteer availability and skills to shifts or projects becomes a real scheduling problem once an organization passes a few dozen active volunteers. What we build ## Nonprofit systems we build - ### Donor CRM and relationship management One system tracking donor history, communication and giving patterns, replacing the spreadsheet-and-inbox approach most small development teams start with. - ### Recurring donation processing Automated retry and card-update requests for failed recurring payments, recovering donations that would otherwise silently lapse. - ### Grant management and reporting Reporting tools that generate each funder's required format from one underlying program data set, instead of rebuilding a report by hand per grant. - ### Volunteer management and scheduling Shift and project scheduling that matches volunteer availability and skills, reducing the manual coordination a small staff otherwise absorbs. - ### Impact reporting dashboards Program outcome dashboards built from the same data driving grant reports, so board and funder reporting stay consistent with each other. ## Regulations and standards we design for - PCI DSS requirements for donation payment processing. - IRS Form 990 public disclosure requirements for tax-exempt organizations. - State charitable solicitation registration requirements for organizations fundraising across state lines. ## Platforms we integrate with - Stripe and PayPal for donation processing - Salesforce Nonprofit Cloud - Classy for fundraising campaigns - Mailchimp for donor communications - QuickBooks for nonprofit accounting ## Recurring donation processing that recovers failed payments We build recurring giving to retry a declined card automatically over a short window and prompt the donor to update payment details before treating the gift as lapsed, rather than silently dropping it. This alone recovers a meaningful share of recurring revenue that a default Stripe or PayPal subscription setup would otherwise lose without anyone noticing until a monthly report shows the drop. ## Grant reporting built from one data source Instead of a spreadsheet rebuilt from scratch for each funder, we build program and outcome data into one structure that reporting templates can pull from, so a new funder's specific format is a template change, not a new data collection process. This keeps quarterly reporting from becoming a recurring emergency for a small development team. Services ## Services for nonprofit companies - [Nonprofit Website DevelopmentDonation, fundraising, and CRM-synced websites built so a supporter can complete a gift in a few seconds.](https://cyanorbit.com/services/web-development/nonprofit) - [SaaS DevelopmentWe build multi-tenant SaaS products around tenant isolation, subscription billing and self-serve onboarding, architected to scale past your first cohort of customers.](https://cyanorbit.com/services/saas-development) - [CRM DevelopmentWe build the system that tracks a customer from first contact through renewal, whether that means a custom CRM or extending Salesforce, HubSpot or Dynamics.](https://cyanorbit.com/services/crm-development) Solutions ## Solutions for nonprofit companies - [Subscription Billing SystemsRecurring billing that gets proration, failed payment retries, and tax calculation right, built on a billing platform rather than reinvented from zero.](https://cyanorbit.com/solutions/subscription-billing) - [Customer Portal DevelopmentA place your customers log into to see their own orders, invoices, and support cases, connected to the systems that already hold that data.](https://cyanorbit.com/solutions/customer-portal) - [BI & Reporting DashboardsReporting built on one data model instead of five spreadsheets, with dashboards fast enough to stay useful against years of history.](https://cyanorbit.com/solutions/bi-dashboards) - [Internal Tools & Admin DashboardsBack-office software that lets your team look up, edit, and act on production data safely, replacing the spreadsheet or the direct database query.](https://cyanorbit.com/solutions/internal-tools) Technology ## Technologies we typically use - [React](https://cyanorbit.com/technologies/react) - [Next.js](https://cyanorbit.com/technologies/nextjs) - [Node.js](https://cyanorbit.com/technologies/nodejs) - [PostgreSQL](https://cyanorbit.com/technologies/postgresql) - [AWS](https://cyanorbit.com/technologies/aws) FAQ ## Nonprofit software FAQs Can recurring donation software automatically recover a failed card payment? Yes. We build automatic retry logic over a short window along with an email or SMS prompt asking the donor to update their card, which recovers a meaningful share of gifts that would otherwise lapse silently. How do you handle different grant reporting formats for different funders? We store program and outcome data in one underlying structure and build reporting templates per funder that pull from it, so a new funder's format is a template addition rather than a new data collection process. Can a donor CRM integrate with our existing Stripe donation processing? Yes. We build the CRM to read directly from your Stripe account for payment and subscription status, so donor records reflect actual payment history instead of a manually updated giving total. How long does it take to build a volunteer scheduling tool? A scheduling tool matching volunteer availability and skills to shifts typically takes six to eight weeks, depending on how many programs and eligibility rules need to be modeled. Do nonprofit software projects need to be PCI DSS compliant? Any part of the system that handles donation card payments does, though routing card capture through a processor's hosted payment fields, as we build by default, keeps most of the application out of PCI DSS scope entirely. Insights ## Planning guides - [6 min readHow Much Does Custom CRM Development Cost?Custom CRM development cost typically ranges from $40,000 for a focused pipeline tool to $250,000+ for a multi-team platform with automation and reporting.](https://cyanorbit.com/blog/crm-development-cost) - [7 min readCustom CRM Development vs SalesforceCustom CRM vs Salesforce compared honestly on setup speed, per-seat cost at scale, customization ceiling and which one actually fits your sales process.](https://cyanorbit.com/blog/custom-crm-vs-salesforce) - [7 min readERP vs CRM and Which One Your Business Needs FirstERP vs CRM compared: what each system actually manages, where they overlap, and how to decide which one your business needs to implement first.](https://cyanorbit.com/blog/erp-vs-crm) ## Talk to us about your nonprofit project Share a few details about your project. A senior engineer reviews every request and replies with next steps, questions, and a rough budget range. [Get a project estimate](https://cyanorbit.com/get-a-quote) [Talk to a developer](https://cyanorbit.com/contact)