Who we work with

Custom Software for Small Businesses

We phase custom work around your cash flow, integrate what you already pay for, and say plainly when buying is smarter than building.

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NDA before discovery
You own the code and IP on payment
Code in your repository from day one
A working demo every two weeks
Senior engineers do the work
How we work

Custom software for small business only earns its cost once the tools you already pay for stop fitting how you actually work. Most small businesses run on a handful of subscriptions, accounting software, a CRM, a scheduling tool, a spreadsheet holding the rest together, and the real gap is usually the seam between two or three of them rather than a missing platform.

Budget rarely covers a full system in one project, so the honest first conversation is often about what to buy rather than build. A tool you already pay for that covers most of the requirement is usually the right call, even when that means a smaller project for us. Custom work earns its place at the seams: an integration between systems that don't talk to each other, or a workflow that's genuinely different from how competitors run.

Maintenance is the cost most small businesses underestimate. Without a dedicated IT hire, someone still has to apply security patches and respond when a payment processor changes its API. Budgeting for that ongoing cost from the start, rather than treating launch day as the finish line, usually decides whether a first project still holds up a year later.

The problem

What small businesses usually run into

  • Deciding whether to buy, configure or build

    Most requirements can be solved by a tool you can subscribe to this week. Working out which piece genuinely needs a custom build, rather than better configuration of what you already own, is the first and most valuable decision.

  • A budget that has to be phased

    Few small businesses can fund a full system in one project. Work usually needs splitting into phases that each stand on their own, so value shows up, and spending can pause, after any single phase.

  • Tools that don't talk to each other

    Accounting software, a CRM and a scheduling tool each do their job alone, and the real cost shows up as staff time spent re-entering the same customer or order details between them by hand.

  • No dedicated IT staff to maintain anything

    Once a system is live, someone has to apply security patches and respond when a payment processor or shipping API changes behavior. Most small businesses need that handled externally rather than by a hire they can't yet justify.

  • Outgrowing a plan built for a different size of company

    A generic small-business plan on a SaaS platform works until transaction volume or staff count crosses a threshold it wasn't designed for, leaving the business paying for workarounds around a tool that no longer fits.

How we adapt

How we work differently for you

  • Engagement

    Projects are scoped in phases with a defined stopping point after each one, rather than as a single multi-month contract, so a business can bank the value of phase one before committing budget to phase two.

  • Team

    A single senior developer who can own the whole system, backed by design and QA support as needed, usually covers a first build and the maintenance that follows it, without the overhead of a larger team.

  • Process

    Discovery starts by mapping what already exists, the accounting system, the CRM, the spreadsheet everyone actually uses, before proposing anything new, since replacing a working tool for no reason adds cost without adding value.

  • Budgeting

    Costs break into a first phase sized to a realistic small-business budget, with later phases quoted only once the first is running and the business has real usage data to decide whether to continue.

  • Maintenance

    A maintenance plan is scoped alongside the build itself, covering patches, dependency updates and a defined response time if something breaks, so the system doesn't become unsupported the day the project ends.

Projects

What we typically build

  • Connecting a CRM and accounting system

    A small integration layer keeping customer and invoice data in sync between two subscriptions the business already pays for, removing a recurring manual re-entry task.

  • Replacing a spreadsheet with a small internal tool

    A purpose-built booking, quoting or inventory tracker for a workflow that outgrew a shared spreadsheet, sized to the team that will actually use it.

  • A customer-facing portal for order status

    A simple self-service view that cuts down on phone and email requests for information customers can check themselves.

  • Automating an approval or invoicing workflow

    Replacing an email-based approval chain with a small workflow tool, often built on top of software the business already owns.

  • Ongoing maintenance for a system already in production

    Security patching, dependency upgrades and small feature requests for a system built earlier, priced separately from the original project.

Engagement

Engagement models that fit

Engagements for small businesses are almost always phased and fixed-price per phase, since predictable cost matters more than flexibility when a budget is set once a year rather than backed by outside funding. Each phase ships something that runs in production on its own, before the next phase gets approved.

Maintenance is quoted as its own ongoing arrangement rather than assumed into the build price, typically a monthly or quarterly retainer sized to the system's complexity.

FAQ

Frequently asked questions

Should we buy software or build something custom?

Start by pricing what you can subscribe to this week. If an existing tool covers most of the requirement, buying or configuring it is usually cheaper and faster. Custom development earns its cost once you're paying for a workaround every month, or once no combination of tools covers the workflow.

Can a custom project be broken into phases we pay for separately?

Yes, and for a small business it's usually the right structure. Each phase stands on its own in production, so you can stop after any phase and decide whether to continue based on what the previous one delivered.

What happens after launch if something breaks and we don't have an IT team?

That's what a maintenance plan covers: monitoring, security patches and a defined response time for anything that breaks, priced and scoped separately from the build.

Can you connect the software we already pay for instead of replacing it?

Often, yes. Integrating a CRM, accounting platform and scheduling tool you already use is usually cheaper than replacing all three, and it's the first option we look at.

Do you work with businesses that only need a small project?

Yes. A single integration, a small internal tool or a scoped automation project is common work for us, not a stepping stone to a larger sale.

Tell us what you need built

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